ScoutDNS Support | Knowledge Base

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Setup and Use Guide for MSPs
ScoutDNS is built for Managed Service Providers (MSPs) to deliver robust DNS protection to their customers and end users. Setup is straightforward, thanks to our object-based configuration approach. Here is a brief outline of what this guide covers. ...
Configure AD (Active Directory) Polices
ScoutDNS supports policy by user groups as synced from Active Directory. This can be helpful when admins desire policy decisions to follow the user regardless of the device and device profile in use. This guide walks through how ScoutDNS performs the ...
Configurable Objects and Their Associations
ScoutDNS is built around object-based configuration to make management and deployment at scale easier. In this article we will explore the different configurable objects and explain their associations. Allow/Block List Allow/Block List Description ...
Single Sign On (SSO) Configuration - Entra ID
Entra ID SSO Enabling Single Sign On (SSO), allows admins to manage access for their instance through Entra ID SSO. ScoutDNS uses the Open ID Connect (OIDC) protocol for secure commination with Entra ID. SSO will disable all existing ScoutDNS ...
Configure Custom Block Pages
Admins have the ability to edit the default block page and to create multiple custom block pages to present to end users. Block pages are rendered in our block page service engine. You can assign custom block pages to WANs under Sites, and Roaming ...

Popular Articles
Working with Whitelist and Blacklist
Often times it can be helpful to fully block or allow a domain based on desired result. The White/Black List tab allows you to build and manage custom block and allow lists and associate these lists to all policies (global) or to a specific policy in ...
Content Categories
Below is a list of Content Categories and their descriptions. Adult Abortions These are sites that offer arguments that are either in favor of or against abortions. This includes information on abortion procedures as well as sites that offer ...
Quick Start Setup Guide - WAN Forwarding
There are three methods you can use to protect your networks and users with ScoutDNS. 1) WAN Forwarding: involves configuring ScoutDNS with your WAN IP address and then forwarding DNS queries from inside your network us our anycast resolver IPs. ...
Mixing DNS Providers
It is generally not recommended to mix DNS providers. Most routers and systems will randomly select which DNS server receives which packets. This will certainly cause problems in both filtering and reporting due to mixed rules in system cache. This ...
Dynamic IP Setup
ScoutDNS supports dynamic DNS IP address integration with almost any dynamic DNS provider. Popular Dynamic DNS solutions include: No-IP ChangeIP DynDNS FreeDNS Once you have an account with any of these or similar solutions, you can configure ...

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