Configure Custom Block Pages

Configure Custom Block Pages

Admins have the ability to edit the default block page and to create multiple custom block pages to present to end users. Block pages are rendered in our block page service engine. You can assign custom block pages to WANs under Sites, and Roaming Clients in the Profile configure page.

Block Page Faces

There are two faces to any block page. One for Content blocks and the other for Threats.

Content Block Default

This face is displayed for all content, application, and allow/block list block events. 

Threat Block Default

This face is displayed for all threat category block events such as phishing and malware. 

Block Page Components

There are 7 parts of the block page that can be configured.


1) Page Title: Sets the HTML Title tag
2) Header: Sets the bold header message (cannot be modified for the Threat Block Face) 
3) Block Page Message: Allows customization of the response message
4) Request Access Button:  Allows generation of request access message to admin. Can be set On/Off
5) End User Email Address: Place for end user who is requesting access to the page to input their email. Can be set On/Off
6) Logo Message: Short logo message above custom logo
7) Logo: Upload custom logo image at bottom of page

Create and Edit Block Pages

To view, create, or edit Block Pages, select Configure Block Page from the top right Person Icon.

From here you can view the list of pages you have created. You can select New Block Page to create a new custom page or select any existing page to modify. 

Default Block Page

The default block page is the page automatically presented by default to all WANs and Profiles. You can modify this page so that your default custom block page is assigned to all new or existing location WANs and Roaming Client Profiles that have not yet been assigned a new block page. 

Configure Bock Page

Select an existing page to edit, or choose New Block Page to create.

Name: Names the page for reference and selection. You cannot change the name of the Default Page
Description: Set this to note how the page is used for other admins
Page Title: Configures the HTML title tag
Heading: Configures the Heading underneath he block icon center of page
Response: Configures a short message to end users on the page. Use this to give any direction you wish.
Review Request Toggle: Turns on or off the Review Request button
Email Input: Allows end users to enter their email address that is then sent to admins.
Override Default Email: Sets the email to which Access Requests are sent to, Overrides configured defaults
Insert Logo: Toggle this on for the option to upload and display a logo
Logo Message: This is a sort of heading or title that appears above any selected logo
Choose File: Select a .png or .jpg file to show a logo. Recommended pixel size is 400 x 400
The Threat facing page cannot be modified however, any selected Logo or Logo Message will appear.

Assign Block Page to Networks

Bock pages at locations/sites are assigned at the individual WAN setting level. This way, any devices and users behind the configured WAN address will receive the selected page. To assign, open the site and then edit the WAN and choose your desired block page from the Block Page drop down selector. 

Assign Block Page to Roaming Client Profiles

Block Pages can be assigned to Roaming Clients at the profile level.  Edit the profile and select from the Block Page drop down selector. 

Roaming Client Profile Block Pages always present to the client devices regardless of network WAN page settings. 

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